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Terms of Service

The use of services provided by SmmLaboratory establishes agreement to these terms. By registering or using these services you agree that you have read and fully understood the following Terms of Service of this agreement.

1. General

2. Service

3. PayPal

4. Registration

5. Disclaimer

6. Change of Terms


Refund policy

Since SmmLaboratory is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Therefore, we DO honor requests for the refund on the following reasons:

  1. Non-delivery of the product: in some cases the process times are slower, and it may take a little longer for your orders to finish. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 7 days from the order placing date. Otherwise the campaign will be considered completed.
  2. Product not-as-described: such issues should be reported to our support department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

Our support team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing from us.


Privacy policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

LLC "InterAlians"

143050, Moscow, Malie Viazemy, Petrovskoe road 5-19

+79605896289